Mediate UK Takes the Gold – UKBA Overall Winner 2022
The UK British Business Awards are one of the most prestigious business awards in the UK.
Having been a nominee in a number of categories in the last two years, this year Mediate UK won the Best Customer Experience Award, beating 17 other category winners to be crowned the Overall Winner of the UK Business Awards 2022.
Founder Ali Carter says “We currently have the best team that I have ever worked with in my career.”
Mediate UK grew our offering during lockdown and, alongside being the top-rated family mediation service in England & Wales, are now the most popular mediation service in the UK.
Neil Skehel, CEO and founder of the awards has this to say:
“It occurred to me early on during lockdown that despite the challenging times those organisations that made a decision to go forward, whether in the original direction or a changed direction, adapting to circumstances, changing the way they worked and thinking afresh would come out of those challenging times much stronger and with many success stories.
Mediate UK is a fantastic example of that thinking. They started as a one-person band in Surrey in 2011 and slowly expanded their offering and took on new mediators. By 2019, they had six branches and five mediators and were looking to expand in 2020, when the pandemic hit and decimated their enquiry pipeline.
With employees and self-employed family mediators to pay, they made a decision not to hibernate but to go for it and expand. They trained themselves in marketing and, in particular, SEO, and invested savings into the business to keep it going. Their initiative proved a huge success”.
Read the full article here.