Phone: 0330 999 0959 | Email:

Waterloo Mediation

About Waterloo Family Mediation London

Our London Family Mediation Service in Waterloo is based in the beautifully designed workspace of Scott House in Waterloo Station. As well as being central and easily accessible, our mediation meetings are held in lovely modern and comfortable meeting rooms.

Mediate UK

Scott House

Suite 1 The Concourse

Waterloo Station, London


0330 999 0959 Contact Us Find a different branch

Opening hours:

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday Closed
Sunday Closed
Mediateuk Waterloo London office mediation branch

Waterloo London Mediation Branch Information

Payments accepted: Card or Bank transfer. Please note our mediators cannot accept cash payments.

Nearest Train Station: Waterloo (1-minute walk).

Wifi: Yes.

Reception Area: Yes.

Waiting area: Yes, in reception.

Shuttle Mediation Possible: Yes, please ask when booking your joint mediation sessions.

Café on site: Yes.  Nearest Cafe is Pret in Waterloo Station

Disabled Access: Yes.

Directions: Once inside Waterloo Station, you’ll find the main entrance between exits 5 and 6 of the concourse (opposite platforms 23 & 24), just to the left of the Victory Arch. You can head up the stairs to the reception on the second floor.

Parking: Paid Parking available 250m away

Our Waterloo Mediator

Chris Yaffes

Mediate UK Chris Yaffes Mediator

Accreditation: FMCA, CIM

Membership: Family Mediators Association and Resolution

I have been mediating since 2013, and a focus of my practice has been working with expatriate, trans-national and international couples. My interest in working across countries and nationalities stems from my own background. I trained as a lawyer in South Africa where I practiced Family and Criminal Law before moving to New York, where I took a break from law and studied for a Master’s in International Relations, subsequently working in the non-profit world as a writer, researcher, and producer of documentary films. In 2011 I moved to the UK and began my training as a mediator.

Why did you want to become a family mediator?
I first heard about mediation through an acquaintance, who was going through a divorce, and who had found it a positive experience. I realised that my experience, temperament, and life skills were suited to the job and that the mediator can make a positive difference to difficult and emotionally stressful situations.
What do you most like about family mediation?
Mediation provides a more informal context than the legal profession and offers more freedom in terms of finding solutions. I enjoy people and helping them find resolution. There is also never a dull moment.
What is the most difficult mediation situation that you have dealt with?
There is no single most-difficult situation, but the most challenging experiences are when you are faced with high-conflict couples, and where there has been a very low level of trust, or suspicion about the other’s motives and actions. However, experience has taught me that you generally know when a couple has gone as far along the path as they can with mediation. It’s okay to know when the mediator needs to withdraw.
What do you enjoy most about working with Mediate UK?
The collegiality, the opportunity to learn from the other mediators, and the fact that they are all just such a nice bunch of people.
Five facts about me:
1. I am proficient in Greek and Afrikaans, speak passable French and a little Xhosa and Sotho.
2. I have lived on three continents
3. I swim and walk to keep fit
4. I have practiced Iyengar yoga for twenty years
5. I am listed in the credits of Michael Moore’s film “Bowling for Columbine”.

Read our reviews

I was very impressed from start to finish with the process. The ring back when I first enquired was quick and efficient and a slot was booked quickly. The mediator was very thorough and asked relevant questions and explained the process clearly to me. The follow up was also very quick. I got good value for money and was very pleased with the service I received.

It was a very good experience. Very approachable and clearly explained. Happy with the service provided.

Really helpful in facilitating difficult conversations and tackling hard issues.

Contact us for further information on Family Mediation in Waterloo London

Call our Waterloo Mediation Branch on 02089147996

Contact us to find out more about why mediation can help your case. 0330 999 0959 or email

How can Mediation Help?

We can help resolve your Financial, Property or Parenting issues, amicably, cost effectively and fairly.