Cheltenham Family Mediation Services
Mediate UK's Cheltenham mediation meetings are hosted at Festival House, a beautifully managed Clockwise venue right in the city centre. Positioned between Waitrose and the Coach Station, it offers convenience and comfort, with an on-site café and a welcoming reception team.
Inside, you'll find modern, spacious meeting rooms perfect for private MIAMs, shuttle, or joint mediation. It's a relaxed and professional space ideal for working through family issues constructively.
We've helped thousands of families nationwide move forward, and our team upholds the same level of care and professionalism that's earned us a 4.9-star rating on Reviews.co.uk from over 700 clients.
Mediation Services in Cheltenham
From your first MIAM to a full financial or child arrangements settlement, our Cheltenham team covers every stage of the family mediation process.
MIAM Appointments
Book a Mediation Information and Assessment Meeting with our Cheltenham team. A MIAM helps you understand whether mediation is suitable before making a family court application.
MIAM appointments in Cheltenham →Family Mediation
Support for separating couples who want to resolve family issues without unnecessary court proceedings. Sessions can cover children, finances, property and communication.
Family mediation services →Child Arrangements Mediation
Mediation for parents who need help agreeing where children live, contact arrangements, school holidays, handovers and parenting plans.
Child arrangements mediation →Financial Mediation
Help with financial discussions after separation, including property, pensions, savings, debts, income and financial disclosure.
Financial settlement mediation →Shuttle Mediation
Available where clients prefer not to sit in the same room. The mediator moves between separate rooms to help discussions progress safely and professionally.
Shuttle mediation →£500 Mediation Voucher
Eligible child arrangements cases may qualify for support through the family mediation voucher scheme. Our team can explain eligibility when you book.
£500 mediation voucher scheme →Mediate UK
Festival House
Jessop Ave
Cheltenham
GL50 3SH
0330 999 0959admin@mediateuk.co.uk Contact Us Find a different branchOpening hours:
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Cheltenham Mediation Branch Information
Payments accepted: Card or Bank transfer. Please note our mediators cannot accept cash payments.
Nearest Train Station: Cheltenham Spa Train Station (18-minute walk).
Wifi: Yes. Ask for guest password.
Reception Area: Yes.
Waiting area: Yes, in reception.
Shuttle Mediation Possible: Yes, Cheltenham Mediation can accommodate Shuttle Mediation. Please enquire with the office.
Café on site: Yes. Food and Hot drink available.
Disabled Access: Yes
Directions: Heading West from Cheltenham Coach Station, take St James’ Square leading onto Jessop Avenue. Festival House is on your left, just passed Jessop House and before you get to Waitrose.
Parking: There are six free visitor spaces on-site. If no spaces available onsite, then you can park at Chelt Walk Car Park. It costs £2.90 for up to 2 hours.
Cheltenham Mediation FAQs
Do you offer MIAMs in Cheltenham?
Yes. Our Cheltenham mediator conducts MIAM appointments at Festival House on Jessop Avenue, right in the city centre. We support clients across Cheltenham, Gloucester, Tewkesbury, Bishop's Cleeve, Winchcombe, Charlton Kings, and the wider Gloucestershire area. Most MIAMs are held online, so you can usually attend from home or work without needing to travel in person. If you'd prefer a face-to-face appointment, our Cheltenham venue is available Monday to Friday. To book a face-to-face MIAM, please contact our office on 0330 999 0959 or email admin@mediateuk.co.uk.
Where in Cheltenham do you hold mediation sessions?
Our Cheltenham mediator conducts in-person sessions at Festival House, Jessop Avenue, Cheltenham, GL50 3SH, with six free visitor parking spaces on-site, an on-site café serving food and hot drinks, and disabled access throughout. The venue sits between Waitrose and the Coach Station, with Cheltenham Spa Train Station around an 18-minute walk away. We also offer online MIAMs and joint mediation sessions across England and Wales. Not based in Cheltenham? We have 30+ locations across England, including nearby Gloucester and Birmingham.
How much does a MIAM cost in Cheltenham?
A MIAM in Cheltenham costs £115 per person plus VAT for an online MIAM or £150 plus VAT for an in-person MIAM at our Cheltenham venue. Joint mediation sessions are £120 per person per hour plus VAT online or £150 plus VAT for in-person meetings. Our fees are fixed and transparent, with no hidden extras and no surprise costs at the end. To book an online MIAM, you can do so directly through our website. To book a face-to-face MIAM or joint session at our Cheltenham venue, please contact our office on 0330 999 0959 or email admin@mediateuk.co.uk. You can see our full pricing, including fixed-fee mediation packages and consent order fees, on our costs page.
Can I use the £500 mediation voucher in Cheltenham?
Yes, parenting cases in Cheltenham may qualify for the £500 government family mediation voucher. If your case is eligible, the voucher is applied directly towards your joint mediation sessions after your MIAM, so you'll see the discount on your invoice. We'll let you know if your case qualifies during your initial call, and we handle the voucher claim with the Family Mediation Council on your behalf. To find out if you're eligible, the easiest first step is a free 15-minute consultation.
How quickly can I book a MIAM in Cheltenham?
Very quickly. You can book an online MIAM in under two minutes, or call us on 0330 999 0959 to arrange a face-to-face MIAM at our Cheltenham venue. You can also email admin@mediateuk.co.uk. We often have appointments available within a few days, and in many cases, we can invite your ex-partner to their own MIAM within 5 minutes of yours finishing. If you have an urgent court deadline, we also offer same-day urgent MIAMs.
Do I need a MIAM before applying to Cheltenham Family Court?
In most cases, yes. Anyone applying to Cheltenham County Court and Family Court (the family court covering Cheltenham, Tewkesbury, and the surrounding Gloucestershire area) for child arrangements or a financial order must first attend a MIAM, unless you qualify for an exemption such as domestic abuse or urgent safeguarding concerns. Our Cheltenham mediators are accredited by the Family Mediation Council and can provide MIAM certificates valid for any application to Cheltenham Family Court or any other court in England and Wales. For more detail, see our Do I Need a MIAM? guide or our complete guide to attending a MIAM.
Still have questions about mediation in Cheltenham?
Book a Free 15-Minute Call →Read our reviews on Cheltenham Mediation
Thanks very much. Very helpful and polite. Definitely value for money
It was very easy and I felt very comfortable.