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Caterham Mediation

About Caterham Family Mediation

Our Family Mediation Service in Caterham is based in the Officer’s Mess – The barracks were built as a depot for the Foot Guards regiments in 1877. Our office here is a large meeting room in the building. Please note there is no reception at Caterham mediation.

Mediate UK

The Officers' Mess

Coldstream Rd



01883 338292 Contact Us Find a different branch

Opening hours:

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 18:00
Saturday CLOSED
Mediateuk Caterham office mediation branch

Caterham Mediation Branch Information

Payments accepted: Card, Cheque or Bank transfer. Please note our mediators cannot accept cash payments.

Nearest Train Station: Caterham Train Station (15-minute walk)

Wifi: No.

Reception Area: No. On arrival, please ring the bell for reception and ask them to direct you to the Captain’s Room.

Waiting area: No.

Shuttle Mediation Possible: Yes, please ask when booking your joint mediation sessions

Café: No. Nearest Café is in Tesco

Disabled Access: Limited. Please call to check

Directions: From the M25 take junction 6 following signpost for Caterham on the A22. Stay on the dual carriageway (approx. 2 miles) until you come to a large roundabout. Take the second exit (Burntwood Lane) signposted to de Stafford Sports Centre on to lights and straight over. Carry on to the T junction and take left and immediate right (Banstead Road). At the traffic lights turn left into Coulsdon Road and at the next traffic lights turn right into the Barracks.

Parking: Free on site. Alternatively, you may park for free (3 hours maximum) in the Tesco car park opposite the Officer’s Mess.

Our Caterham Mediators

Ian Michael Lovatt

MediateUK Ian Lovatt Mediator

Accreditation: FMCA, CIM, PPC

Membership: College of Mediators

Trained in advertising with Ogilvy’s. I spent 40 years in recruitment marketing. Decided a new challenge was needed and met a friend who suggested I would make a good mediator.

Put myself through the NFM course. Then did the MIAM and legal updates, then the accreditation portfolio and child inclusive mediation. I completed my PPC course late 2019 and became a PPC in 2020.

Why did you want to become a family mediator?
“I knew little about it. But I liked the idea of being able to help people. I thought it would be rewarding, personally. It was a totally different environment to that which I’d worked in before and that excited me. I had a desire to train to do it ‘properly’ and be the best I could be.”
What do you like most about Family mediation?
“The fact that all mediators are helpful and want to share their knowledge and experience. There is rarely one answer – it’s about helping clients find the right answer without telling them what to do. It is a growingly important sector. We can make a real difference to families. It can work so well and the successes far outweigh the failures.”
What is the most difficult mediation situation you have dealt with?
“A situation on parenting where I didn’t feel the children’s best interests were being considered and so I stopped the mediation. Invariably, the clients blame the mediator I such situations and they did.
One particular finance case where the debts outstripped the assets. Even selling the family home would not clear all the debts. That is a very difficult position for anyone to be in.”
What do you enjoy most about working with Mediate UK?
“The variety of the team – we are all different but we all support each other. The company has a constantly developing structure. A boss that’s driven to deliver new services and create new partnerships. This keeps the company moving forward. The company supports training and development. Breadth of our services – it isn’t just mediation. We can help people in lots of ancillary areas.”
Give us 5 facts about you
1. I was born in a pub.
2. I’m a keen genealogist and my mum’s family is traced back to Henry VIII period; dad’s back to the early 1800s.
3. I have two grandchildren with a third on the way.
4. I’ve been married for 40 years to an angel!
5. I love rugby. I love the friendships developed through rugby.

Jo Mills

Mediate UK Jo Mills Mediator

Accreditation: FMCT

Membership: Resolution

I worked within the Magistrates’ Court system for 14 years, qualifying as a Solicitor and taking on the role of Legal Advisor to the Justices in the criminal and family divisions and also dealing with emergency child protection applications.

For 8 years I worked in contentious civil litigation often using mediation to resolve disputes.

Why did you want to become a family mediator?
Having worked in the family court judiciary for many years I have seen that the Court process can be protracted, expensive and can negatively affect families emotionally and financially. Mediation is the way forward to achieving better outcomes for families and I wanted to be a part of that.
What do you like most about Family mediation?
I like working with people, seeing how they communicate (or not!), and trying to help them reach solutions tailor made to their family's individual needs. It is challenging but hugely rewarding.
What is the most difficult mediation situation you have dealt with?
If children are involved the mediation is usually more emotionally charged and trying to help parents remain child focused rather than putting their own wants and needs first can be difficult.
What do you enjoy most about working with Mediate UK?
Mediate UK provides a really supportive environment for mediators. Everyone is helpful, friendly, and genuinely want their colleagues to provide the very best service to clients.
Five facts about me:
1. I am a runner and a yogi
2. I like to drink beer from a wine glass
3. I love 1980's hip hop
4. My lockdown project was to stop dyeing my hair. I am now grey
5. I am a certified Mental Health First Aider

Read our reviews on Caterham Mediation

Mediate were professional, fair and made the whole process as good as it can be at such a hard time.

Absolutly brilliant service and very efficient.

Professional, helpful and understandable. Great service.

Contact us for further information on Family Mediation in Caterham

Call our Caterham Mediation Branch on 01883 338292


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Contact us to find out more about why mediation can help your case. 0330 999 0959 or email