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Basingstoke Mediation

About Basingstoke Family Mediation

Our new Family Mediation Service in Basingstoke was set up in 2020. The office is used by Options counselling service. We work closely with our friends at Citizens Advice in Basingstoke. At the moment this branch is only available two days per week, but will have more availability for family mediation in Basingstoke soon.

Mediate UK


51 Hackwood Rd


RG21 3AE

01256 578066 Contact Us Find a different branch

Opening hours:

Monday 13:30 - 20:00
Tuesday 13:30 - 20:00
Wednesday CLOSED
Thursday CLOSED
Saturday CLOSED
Mediateuk Basingstoke office mediation branch

Basingstoke Mediation Branch Information

Payments accepted: Card, Cheque or Bank transfer. Please note our mediators cannot accept cash payments.

Nearest Train Station: Basingstoke Train Station (15-minute walk)

Wifi: No.

Reception Area: Yes, Staffed during office hours

Waiting area: Yes, in reception.

Shuttle Mediation Possible: Yes, ask when booking your joint mediation sessions.

Café: No. There are numerous cafes in Basingstoke town centre, a 5-minute walk away.

Disabled Access: Yes, please advise the office of any special requirements.

Directions: Options is a detached building on Hackwood Road, which runs adjacent to the War Memorial Park in Basingstoke. If you drive North towards the town centre, you will see the building on your right.

Parking: Paid parking is available in Castons Car Park, RG21 7NP.

Our Basingstoke Mediators

Emma Ingham

Mediateuk Emma Ingham mediator

Accreditation: LLB (Hons), LLM, FMCT

Membership: Family Mediation Council, College of Mediators

Background: I have a law degree from the University of Wales, Swansea and a Masters Degree in Child Law.  After completing my training contract in Cardiff, I decided to specialise in family law.  I practised as a solicitor for 8 years, representing clients in public and private law proceedings.

After a move to Surrey and a career break to have my two children, I trained as a Family Mediator with National Family Mediation.

Why did you want to become a family mediator?
“I always liked my job as a family solicitor but when I thought about returning to work after a break, I realised that I missed my clients and helping them, not necessarily the courts and the legal system! Being a family mediator, I can use my knowledge and experience but in a completely different setting which is great.”
What do you like most about Family mediation?
“There will always be a need for individual legal advice and representation but what I like most about Family mediation is having the opportunity to speak with both parties at the same time and see first-hand how they communicate with each other, or how they struggle to communicate. It really is a unique insight into the relationship.”
What is the most difficult mediation situation you have dealt with?
“It’s great when a client feels comfortable talking to you. However, when you struggle to get a word in edgeways and there is a lot of slating of an ex-partner, with some very choice language, it can be quite a challenging situation. Luckily, this was an initial meeting so the ex-partner was not present. I did need a good lie down after that meeting though. Exhausting!”
What do you enjoy most about working with Mediate UK?
“My colleagues at Mediate UK are the best (and I’m not just saying that because they might read this!). Everyone is incredibly supportive, always on hand to offer guidance and advice. We are all passionate about helping our clients and offering a great service to them.”
Give us 5 facts about you
1. I wanted to be a vet when I was younger but I was hopeless at science!
2. My favourite thing to do is to meet my friends for a coffee….and a pastry.
3. I have very bad taste in television and watch terrible reality TV. Don’t judge me.
4. I have two beautiful daughters who keep me on my toes.
5. I met my husband at Law School. He is a lawyer too but to this day, I don’t understand his job. At all.

Read our reviews on Basingstoke Mediation

Very professional, practical and helpful. Would certainly recommend. Indeed have done already!

Concise, helpful and supportive. Thank you

It was a quick call, but very helpful, indeed,
The man i spoke to was very polite and explained things very good.
Thank you

Contact us for further information on Family Mediation in Basingstoke

Call our Basingstoke Mediation Branch on 01256 578066


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Contact us to find out more about why mediation can help your case. 0330 999 0959 or email