Phone: 0330 999 0959 | Email: admin@mediateuk.co.uk
15 years of trust · FMC registered · Legal aid provider

Family Mediation Experts

We help separating couples and parents reach agreements about children, property and finances through family mediation. An impartial mediator helps you discuss what needs to happen next, explore your options and find a way forward you can both agree.

90% of cases reach full or partial agreement. Mediation is available online across England and Wales, with face-to-face appointments at selected locations.

4.8/5 Based on 715+ reviews
Over 23,000 people successfully helped since 2011
Mediate UK by numbers
01 / 06
15

Years

Family mediation since 2011, from one mediator to a national team working towards the same goal: helping you find your future.
Our story
23,000+

Clients

Since 2011 we have helped over 23,000 people with our professional mediation service. We can help with your case too.
About Mediate UK
90%

Resolved

Of clients who attended joint mediation with us in 2025 reached a full or partial agreement, without a court battle.
How we measure it
4.8/5

Reviews

Our average rating from 715+ reviews across Google, Facebook, Trustpilot and Reviews.io. We are committed to your case.
Read our reviews
30+

Offices

Across 18 counties in England and Wales, from Leeds to Portsmouth, with our head office in Bracknell, Berkshire.
Find your nearest office
95%

Online

Of our sessions are held online, so you can mediate from wherever you are, at a time that suits you both.
Online mediation

Divorce mediation without the court battle

Contested financial proceedings take around a year and usually involve three separate court hearings. According to MoneyHelper they can cost £30,000 plus VAT or more each, paid out of the very money you are trying to divide. At the end of it, a judge who has never met your family makes an order you both have to live with.

Divorce mediation puts those decisions back with you. You each attend a MIAM, then meet your mediator together, usually online, and work through parenting, property and finances at a pace that suits you. Since April 2024 the family court also expects you to have tried it first.

What mediation gives you instead of court

  • Most cases settle in weeks, not more than a year
  • You keep significantly more of the money you are dividing
  • 90% of clients who attend joint mediation reach agreement*
  • Arrangements shaped around your family, not imposed by a court
  • Fixed fee legal packages to make your agreement legally binding

*Measured across all Mediate UK joint mediation cases in 2025, counting clients who reached full or partial agreement on the issues they brought to mediation.

How family mediation works

We help over 90% of clients reach an agreement through our tried and tested progressive mediation method. It focuses both of you on reaching an agreement, reduces the number of sessions you need and takes the friction out of the process. Every session can be held online.
1

Your MIAM

You meet a mediator on your own, usually online, to talk through your situation and check mediation is safe and suitable.
2

We invite the other person

Where appropriate we can invite them within five minutes of your MIAM finishing. They attend their own MIAM separately.
3

Joint sessions

You meet together with your mediator, usually online. Sessions last around 90 minutes and most couples need two to four.
4

Your written outcome

Your mediator writes up a memorandum of understanding or parenting plan setting out what you have agreed and why.
5

Make it legally binding

Our family law solicitors can turn your agreement into a consent order or court order for a fixed fee, if you want it enforceable.

Why choose Mediate UK's family mediation service?

90% Outcomes, 2025

Nine in ten of our clients reach an agreement

Of the clients who attended joint mediation with us in 2025, 90% reached a full or partial agreement, without a court battle. We publish the figures behind that number rather than asking you to take it on trust.

See how we measure it
Funding

Legal aid and the £500 voucher

Free mediation if you qualify for legal aid, and up to £500 towards joint sessions in parenting cases.

Check your eligibility
Cost

You keep more of your money

Contested proceedings can cost £30,000 plus VAT or more each. Mediation is charged per person, per hour, so you only pay for the time you use.

Compare the cost of court
Fees

Fixed fees, no income proof

£120 plus VAT per person per hour online, with no surcharge for evening appointments.

See our fees
Standards

Regulated, insured, award-winning

Every mediator is a member of the Family Mediation Council. UK Business Awards 2021 and 2022, BizX Awards 2022 and 2025.

Meet our mediators
100% Your guarantee

Not happy with your mediator? Your next MIAM is on us

If you are not happy with your family mediator after your MIAM, we will offer you a free MIAM with a different mediator. No quibble, no fuss. Book with confidence.

Book a MIAM

Online mediation, in person or shuttle, across England and Wales

95% of our sessions happen online, so you can mediate from home without travel or waiting rooms. Where being in the same space would be too difficult, shuttle mediation keeps you in separate rooms or calls while your mediator moves between you. And if you would rather meet face to face, we have more than 30 offices.

Find your nearest office

View all locations

Where we are

Hover a pin for the office name
North East: 0 offices North West: 3 offices Yorkshire and The Humber: 1 office East Midlands: 4 offices West Midlands: 1 office Eastern: 5 offices London: 4 offices South East: 11 offices South West: 2 offices Bracknell (head office) Marlow Cambridge Peterborough Brentwood East Tilbury Cheltenham Gloucester Bolton Manchester Aldershot Portsmouth St Albans Ashford Bromley Canterbury Leicester London St Pancras London Sutton London Waterloo Liverpool Northampton Nottingham Nottingham Kimberley Henley on Thames Epsom Guildford Leatherhead Woking Birmingham Leeds
Offices per region None → 11
Mediation office Head office, Bracknell

Online mediation is available anywhere in England and Wales, whether or not there is an office near you.

What does family mediation cost?

Mediate UK charges per person, per hour, so a couple splits the cost of every session. There are three ways to pay.
Option 1 · Legal aid

Free

with legal aid
If you qualify, your MIAM and your mediation sessions are completely free. The other person’s MIAM and first joint session are covered as well.
Check eligibility
Option 2 · Pay as you go
Most common

£120 +VAT

per person, per hour, online
Your MIAM is £115 plus VAT. Joint sessions last around 90 minutes and most couples need two to four. The average financial case costs £655 plus VAT per person.
See all our fees
Option 3 · Fixed fee legal packages

From £499 +VAT

per person, to a legally binding order
Mediation and solicitor drafting in one package: Child Arrangements Order from £499, Separation Agreement £1,099, Consent Order from £1,649, all plus VAT. Everything is included at a set cost.
Compare the packages

Already agreed? Our Facilitation service sense-checks your agreement and makes it legally binding in one 90-minute session. See also Consent Orders and Separation Agreements.

What clients say about working with us

Rated 4.8 out of 5 from 715+ reviews across Google, Facebook, Trustpilot and Reviews.io.

"I found Mediate UK to be incredibly helpful and more importantly calm and friendly at a time when I am fraught with anxiety. They made everything clear about the steps that I needed to take so I feel more in control."

Anonymous, Reviews.io Family mediation

"A very informative and friendly conversation with Mediate UK, which left me feeling much more confident about the next steps I needed to take with regards to the financial settlement of my divorce. There was no pressure to take up their services, and the advice was tailor made to suit my circumstances."

Mac A, Facebook Financial mediation

"I requested a call back and was promptly called at the time of my choosing to explore using Mediate UK to help smooth out my divorce. Everything was explained clearly to me about the process ahead."

Anonymous, Reviews.io Divorce mediation

Family mediation FAQs

Get an instant answer, day or night. It knows our fees, how a MIAM works and the legal aid rules, and it will hand you to the team if it cannot help.
See all 30 FAQs

Ask our chatbot a question

Get an instant answer, day or night. It knows our fees, how a MIAM works and the legal aid rules, and it will hand you to the team if it cannot help.

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Structured discussions between you and the other person, guided by a trained, impartial mediator. You work through issues such as child arrangements, property and finances in a calm, neutral setting. Your mediator will not take sides or make decisions for you, but will help you both communicate and find practical solutions that work for your family.

Yes. Divorce mediation is family mediation used by couples who are divorcing or ending a civil partnership, usually to agree a financial settlement and arrangements for children. The process, the mediators and the costs are the same, and it is open to unmarried and cohabiting couples too.

At Mediate UK an online MIAM costs £115 per person plus VAT, and joint mediation sessions are charged at £120 per person, per hour plus VAT. Most clients resolve matters within a small number of sessions. If you qualify for legal aid, it is free.

Not for everyone, but legal aid may be available if you are on a low income or receive certain benefits, and Mediate UK holds a Legal Aid Agency contract. For parenting matters we are signed up to the government’s voucher scheme, which provides up to £500 towards joint mediation costs.

In 2025, 90% of Mediate UK clients who attended joint mediation went on to reach a full or partial agreement. The Family Mediation Council’s most recent survey put the national figure at just over 70%. Even where full agreement is not reached, mediation usually narrows the issues that need court involvement.

For most family court applications, yes. A MIAM shows the court you have considered mediation, and since April 2024 refusing to consider it without good reason can affect who pays legal costs. Some exemptions apply, such as domestic abuse or urgency. Our free “Do I need a MIAM?” tool checks your situation in about a minute.

A standard MIAM is usually available the same week and an urgent MIAM within 24 hours. Most couples agree their arrangements in two to four joint sessions over six to twelve weeks, compared with more than a year for contested court proceedings.

Yes. Once you have agreed, your mediator prepares a memorandum of understanding or parenting plan. Our family law solicitors can then turn it into a consent order or court order through one of our fixed fee packages, or you are welcome to use your own solicitor.

Divorce mediation videos

Short explainers from our mediators on what to expect, from your MIAM to a legally binding agreement.

Father hugging his young daughter at home Featured Let Mediate UK help you Find Your Future today

Meet the Mediate UK team

Our mediators are members of the Family Mediation Council. We have grown from one person in 2011 to a team of 18, all working towards the same goal: helping you find your future.

Belinda Atkins Managing Manager at mediate UK

"Family mediation isn't just my day job. I have seen the benefits to families over and over again. Clients trust Mediate UK because we're empathetic and focused on results that last. When you work with us, you'll always feel heard, supported and empowered to make the best decisions."

Managing Director, Mediate UK

Our mediators

01 / 09
Rachel, Mediate UK team member

Rachel Poole

PPC, FMCA, CIM

An accredited family and child-inclusive mediator, with extensive experience of financial mediation following a career in the City.

More information
Chris Yaffes FMCA Headshot Mediator Mediate UK

Chris Yaffes

FMCA, CIM

An accredited family and child-inclusive mediator with many years of experience. Chris covers our London branches.

More information
Penny Hogan FMCA Headshot Mediator Mediate UK

Penny Hogan

FMCA

An accredited family mediator and counsellor, looking after both of our branches in the Nottingham area.

More information
Neil Sykes FMCA Headshot Mediator Mediate UK

Neil Sykes

FMCA

Covers our head office branch. Before becoming a mediator, Neil spent 20 years dealing with high conflict situations.

More information
Kate Miller FMCA Headshot Mediator Mediate UK

Kate Miller

FMCA

An accredited family mediator with a law degree and a Master’s in International Human Rights Law, and years of paralegal experience.

More information
Hannah Shapey FMCA Headshot Mediator Mediate UK

Hannah Shapey

FMCA

An accredited family mediator with over a decade as a secondary school teacher, and a particular interest in supporting families.

More information
Amanda Lewis PPC Mediator Mediate UK

Amanda Lewis

PPC, FMCA

An accredited family mediator and Professional Practice Consultant, overseeing supervision and quality assurance across our cases.

More information
Allison Borchardt FMCT Mediator Mediate UK

Allison Borchardt

WTA

An experienced family, workplace, civil and commercial mediator with a background in healthcare and conflict resolution.

More information
Mitchell Robertson WTA Headshot Mediator Mediate UK

Mitchell Robertson

WTA

A trained family mediator covering South Essex and the London boroughs east of the City.

More information

Head office and case management

01 / 08
Jess Knauf - Director of Client Strategy at MediateUK

Jess Knauf

Director of Client Strategy

Jess heads up our marketing, bringing extensive experience in marketing and communications. She is a member of Resolution.

More information
Rikki Bharji

Rikki Bharji

Operations Manager

Rikki heads up our case management team, bringing organisation, attention to detail and a wealth of experience to every case.

Danielle Day, Mediate UK

Danielle Ryce

Project Manager

Danielle leads the projects that improve how we work, from new technology to new services for our clients and team.

Anna Stevens - Mediate UK

Anna Stevens

Case Manager

Anna has an extensive background in administration and has been part of the Mediate UK family for many years.

Sarah Darwish, Mediate UK

Sarah Darwish

Case Manager

Sarah studied communications and anthropology, and has worked in customer service and education both here and internationally.

Natalie Dirosa

Natalie Dirosa

Case Manager

Natalie brings over 11 years of healthcare administration experience, and strong organisational and communication skills.

Dalma Balazs Profile

Dalma Balazs

Case Manager

With a background in customer service and administration, Dalma helps make sure every client has a positive experience.

Amber Carter

Amber Carter

Executive Assistant

Amber looks after all our contracts and legal needs. She also pays all the bills.

A family mediation service, since 2011

Mediate UK is a family mediation service founded in 2011 and part of Family Legal Ltd. Mediate UK holds a Legal Aid Agency contract for family mediation. Mediate UK's mediators are members of the Family Mediation Council. Mediate UK's head office is in Bracknell, Berkshire, with more than 30 offices across England and Wales and online mediation nationwide. Mediate UK has helped more than 23,000 people since 2011.

Divorce or separation is hard. Reaching agreement doesn't have to be.

Book your MIAM online in a few minutes, at a time that suits you. If mediation is suitable, we will invite the other person afterwards. Not sure where to start? The 15-minute call is free, with no obligation.

Need something specific? Book an urgent MIAM, check your legal aid eligibility, or call us on 0330 999 0959.

Contact us to find out more about why mediation can help your case. 0330 999 0959 or email admin@mediateuk.co.uk.
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How can Mediation Help?

We can help resolve your Financial, Property or Parenting issues, amicably, cost effectively and fairly.